Lessons learnt from “Uber Files”

“Uber Files”: A leak of 1,24,000 internal Uber documents spanning a period between 2013, and 2017. This leak has been damaging to Uber and you can read details on this link https://www.icij.org/investigations/uber-files/frequently-asked-questions-about-the-uber-files/

Few key lessons to be learnt are,

  1. Have an incident management team ready which includes top executives and technical and key managers for your clients. Even if you are a small company having an incident management process which is well documented ensures when crisis hits one knows whom to contact.
  2. Its important to know your skeletons in the closet
  • make a risk register, it will help maintain a list and help prioritize it.
  • Have regular discussions around it
  • Work towards reducing risks.

You can read more about this on You can read more about this on https://www.sapnasecurity.com/2018/04/20/risk-management-and-risk-register-for-your-organisation/

  1. Treat internal communications as sensitive too. What’s discussed internally should always be protected. This is no way suggesting to break laws etc. The point we are trying to make is a lot of internal communications contain sensitive information which may impact PII data or the company financially